PEOPLES 永遠關懷您 WeCare
PEOPLES is one of the largest operators providing mobile voice and data communications services in Hong Kong. We are dedicated to provide users with high quality and value-for-money mobile services. If you share the same vision with us, please read the vacant position(s) below.
Compensation & Benefits
- Competitive Salary
- 13th Month Pay
- Medical Scheme
- Annual Leave
- Group Life & Personal Accident Insurance Schemes
- Mandatory Provident Fund Scheme
Application
If you show interest in our job, please send your full resume stating your availability, present & expected salary to:
Human Resources Manager
China Mobile Peoples Telephone Company Limited
8/F, Manhattan Centre
8 Kwai Cheong Road
Kwai Chung, New Territories
or by fax to (852) 2421-6334
or e-mail to hrdept@peoplesphone.com.hk
Confidentiality & Data Usage
All personal data provided will be used for consideration of your job application only. Personal data of unsuccessful applicants will be destroyed within six months.
Jobs
Sales & Marketing Division
SENIOR / ACCOUNT MANAGER Details Apply
RESPONSIBILITIES
- Explore corporate market and achieve Company sales target
- Prepare sales proposals and conduct presentations to customers
- Provide one-stop services and maintain rapport to our corporate customers
REQUIREMENTS
- Form 7 or above with at least 1 year’s relevant experience, preferably gained in telecom / IT industry
- Good interpersonal and presentation skills
- Good knowledge of computer and PDA devices is an advantage
- Good command of both spoken and written English and Cantonese/Chinese, Putonghua preferable
- Candidates with soild experience in business development of mobile data solution and BlackBerry services will be considered for senior positions
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CUSTOMER SUPPORT SUPERVISOR - CORPORATE ACCOUNTS Details Apply
RESPONSIBILITIES
- Supervise a small team to provide top quality post-sales support to our corporate customers
- Handle telephone enquiries from our corporate customers in a courteous customer service manner
- Investigate and resolve corporate customers’ complaints and analyse their feedback for management review
- Promote our products and services to our corporate customers through outbound telephone activities
- Arrange product delivery for our corporate customers and prepare analysis report for management review
REQUIREMENTS
- Form 7 or above with at least 5 years’ relevant experience in telecom / IT industry, Post-graduate Education preferable
- Customer service oriented, pleasant voice and personality
- Familiar with mobile phone products and services
- Good knowledge of computer literacy in MS Office, Excel Marco
- Certified in BlackBerry training is an advantage
- Good command of spoken English, Cantonese and Putonghua
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Customer Support Executive – Corporate Accounts Details Apply
RESPONSIBILITIES
- -Handle telephone enquiries from our corporate customers in a courteous customer service manner
- -Investigate and resolve corporate customers’ complaints and analyse their feedback for management review
- -Promote our products and services to our corporate customers through outbound telephone activities
- -Arrange product delivery for our corporate customers
REQUIREMENTS
- -Form 7 or above with at least 1 year’s relevant experience in telecom / IT industry
- -Customer service oriented, pleasant voice and personality
- -Familiar with mobile phone products and services and computer literacy
- -Certified in BlackBerry training is an advantage
- -Good command of spoken English, Cantonese and Putonghua
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門市營業員 Details Apply
RESPONSIBILITIES
- 負責於本公司之分店內銷售及推廣流動電話服務及產品並提供優質客戶服務
REQUIREMENTS
- 中五或以上程度，具一年以上有關工作經驗
- 操流利廣東話及一般商用英語
- 熟悉電腦操作，具個人電子手帳知識
- 具良好溝通技巧
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收銀員 Details Apply
RESPONSIBILITIES
REQUIREMENTS
- 中三或以上程度
- 懂一般電腦操作
- 須輪班工作，每週工作六天，每天工作九小時三十分鐘
- (早班由上午十一時開始，夜班至晚上十時三十分止)
- 工作地點 : 元朗,將軍澳,觀塘
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SALES ADMINISTRATION EXECUTIVE (DS SUPPORT) Details Apply
RESPONSIBILITIES
- Handle mobile / Internet services activation and mobile number porting request
- Process after sales transactions for major corporate accounts
- Check and verify related documents
- Provide administrative support to our sales team
REQUIREMENTS
- Form 5 or above, preferably with 1 year's relevant experience
- Hands-on experience of PC operations
- Willing to perform shift duties from 0900 to 2145 with 8.75 hours per day including Sundays & Public Holidays
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Customer Care Division
RETENTION ANALYST Details Apply
RESPONSIBILITIES
- Conduct churn analysis and assist in formulating retention strategies
- Conduct customer profile analysis and segmentation of the existing customers’ database
- Assist in planning, development, coordination, implementation & evaluation of retention programs
- Conduct market survey and benchmarking exercise
REQUIREMENTS
- Degree holder in Business related disciplines
- At least 3 years’ experience in database marketing/ customer retention / churn management preferably in telecom industry
- Strong analytical ability with good project management and report writing skills is a must
- Excellent in MS Access, Excel and PowerPoint
- Detail-minded with good presentation skills
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CUSTOMER SUPPORT SPECIALIST Details Apply
RESPONSIBILITIES
- Responsible for investigating and resolving customer complaints
- Analyse customer feedback and compile related statistics & reports for management review
REQUIREMENTS
- Diploma holder or above with at least 2 years' relevant working experience
- Good command of both spoken and written English and Chinese, Putonghua preferable
- Hands-on experience of PC operation
- Well-organized with analytical mind, good interpersonal skills and willing to work under pressure
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CUSTOMER CARE EXECUTIVE – BAHASA INDONESIA SPEAKING Details Apply
RESPONSIBILITIES
- Handle incoming telephone calls regarding general enquiries and complaints in a courteous customer service manner
REQUIREMENTS
- Hong Kong permanent resident or holder of valid Hong Kong employment visa
- High school graduate with at least 1 year’s hotline operation experience
- Good command of spoken Bahasa Indonesia and Cantonese is a must
- Customer service oriented, pleasant voice and personality
- Hands-on experience of PC operations and Internet knowledge
- Able to perform shift duty with 8.5 hours per day and 5 days per week including Sundays & Public Holidays
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CUSTOMER CARE EXECUTIVE - HOTLINE Details Apply
RESPONSIBILITIES
- Handle incoming telephone enquiries and complaints in a courteous customer service manner
- Assist in promoting Company's products and services
REQUIREMENTS
- Form 5 or above with 1 year's hotline operation experience
- Customer service oriented, pleasant voice and personality
- Good command of spoken English and Cantonese, Putonghua preferable
- Hands-on experience of PC operations and Internet knowledge]
- Working Hours:
- Full-time: shift duty with 8.5 hours per day and 5 days per week including Sundays & Public Holidays
- Part-time: shift duty from 1830 to 2330 and 5 days per week including Sundays & Public Holidays
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CUSTOMER RELATIONS OFFICER Details Apply
RESPONSIBILITIES
- Promote our mobile products and services through inbound and outbound telephone activities
- Handle customers' inquiries in a courteous manner
REQUIREMENTS
- Form 5 or above with relevant working experience preferable
- Self-motivated, good telephone manner and selling skills
- Willing to perform shift duty with 8.75 hours per day and 5 days per week including Sundays & Public Holidays
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CUSTOMER RELATIONS EXECUTIVE Details Apply
RESPONSIBILITIES
- Conduct both inbound & outbound telephone calls for retention programs
- Handle customer enquiries and collect customer feedback
REQUIREMENTS
- Form 5 or above with at least 1 year's relevant experience
- Excellent telephone manner, self-motivated and customer service oriented
- Hands-on experience of PC operations
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Technology & Services Division
ANALYST PROGRAMMER / PROGRAMMER Details Apply
RESPONSIBILITIES
- Develop and support various business systems such as VAS, POS, Billing systems, etc
- Assist in project implementation, system testing & documentation
- Provide technical support to end users on various business systems
REQUIREMENTS
- Degree holder in Computer Science or related disciplines with at least 4 years’ relevant experience
- Proficiency in Java, C, XML, RDBMS, Lotus Domino and web technologies
- Experience of system development on UNIX platform preferable
- Familiar with HTTP and WAP protocol with knowledge in mobile industry is an advantage
- Candidates with less experience will be considered for junior positions
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SYSTEM ENGINEER Details Apply
RESPONSIBILITIES
- Perform administration, maintenance and security controls of IT platforms, database and applications
- Monitor system performance and maintain high system stability and efficiency
- Setup system backup and recovery procedures and business continuity plan
REQUIREMENTS
- Degree holder in Computer Science / Engineering or relevant disciplines
- At least 2 years' experience of UNIX system administration
- Knowledge of web application servers and Oracle RDBMS, Telecom VAS is an advantage
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ASSISTANT PROJECT OFFICER Details Apply
RESPONSIBILITIES
- Coordinate with internal & external parties for development & management of Valued Added Services
- Assist superiors to formulate product and content strategies
- Perform data analysis and prepare reports for management review
REQUIREMENTS
- Degree holder in relevant disciplines
- At least 2 years' relevant experience, preferably in telecom industry or project management
- Hands-on experience of MS Word and Excel
- Good command of both written & spoken English
- Strong communication & interpersonal skills
- Creative, with good business sense and analytical mind
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SENIOR ENGINEER - NETWORK SERVICES Details Apply
RESPONSIBILITIES
- In-charge of VAS projects and provide technical recommendation
- Responsible for traffic measurement, dimensioning and planning of VAS platform
- Co-ordinate & liase with equipment vendors for network expansion, software upgrade / enhancement
REQUIREMENTS
- Degree holder in Telecommunications / Electronic Engineering, Computer Science or equivalent
- At least 4 years' relevant experience in telecom or IT areas
- Advanced knowledge in relevant systems
- Good planning and organising skills
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ASSISTANT ENGINEER - NETWORK SERVICES Details Apply
RESPONSIBILITIES
- Assist in VAS project
- Monitor network capacity to maintain quality VAS network
- Prepare traffic performance reports for management review
REQUIREMENTS
- Higher Diploma or above in Telecommunications or relevant disciplines
- At least 2 years' relevant experience in Telecom industry
- Knowledge of Ericsson switch and VAS platform preferred
- Planning and organising skills preferred
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ENGINEER - SWITCHING NETWORK Details Apply
RESPONSIBILITIES
- Perform switching O&M of GSM mobile network
- Responsible for system implementation & expansion projects
- Investigate & solve problems in AXE 10 switch and VAS services
- Assist in system documentation and preparation of reports
REQUIREMENTS
- Degree holder in Telecommunications, Computer Sciences or equivalent
- At least 3 years' experience of O&M of GSM / VAS / data network
- Familiar with UNIX OS platform & TCP/IP an advantage
- Knowledge of Ericsson AXE 10 mobile switch preferable
- Good communication, supervisory & project management skills
- Fresh graduate will be considered for junior positions
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SENIOR TECHNICIAN - NETWORK SERVICES Details Apply
RESPONSIBILITIES
- Assist in VAS project
- Monitor network capacity to maintain quality VAS network
- Prepare traffic performance reports for management review
REQUIREMENTS
- Higher Diploma or above in Telecommunications or relevant disciplines
- At least 2 years' relevant experience in Telecom industry
- Knowledge of Ericsson switch and VAS platform preferred
- Planning and organising skills preferred
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TECHNICIAN – SWITCHING NETWORK Details Apply
RESPONSIBILITIES
- Perform first line O&M support for GSM mobile network and manage switch centre facility
- Assist in trouble shooting and handle service complaints
REQUIREMENTS
- Diploma in Telecommunications, Computer Sciences or equivalent
- Relevant working experience of computer network or telecom industry
- Knowledge of UNIX OS platform and TCP/IP an advantage
- Good command of spoken English and Cantonese, Putonghau preferable
- Able to perform 24-hour shift duty is a must
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TECHNICIAN - IMPLEMENTATION Details Apply
RESPONSIBILITIES
- Responsible for installation, testing and commissioning of the base stations equipment
- Conduct routine maintenance and inspection of base station equipment and cell site facilities
REQUIREMENTS
- Certificate holder in Electronic or Electrical Engineering is an advantage
- Experience of O&M of mobile base station preferable
- Holder of Hong Kong Driving Licence No. 1 & 2 preferable
- Able to perform shift and 24-hours emergency duties
- Outdoor work is required
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TECHNICIAN - IT Details Apply
RESPONSIBILITIES
- Responsible for PC hardware / software installation and configuration
- Provide technical support on PC software to internal end users
- Support IT development staff on applications running on PC platforms
- Monitor various systems and perform trouble shootings
REQUIREMENTS
- Diploma holder in Computer Science or related disciplines
- At least 1 year relevant experience
- Familiar with Windows 2000/XP and Microsoft software applications
- Knowledge in NT, Exchange Mail Server and Unix is an advantage
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TECHNICIAN - RADIO NETWORK Details Apply
RESPONSIBILITIES
- Conduct field measurement for our radio network coverage and perform data analysis
REQUIREMENTS
- Diploma holder in Electrical, Electronic, Telecom Engineering or equivalent
- 1 year or above relevant experience
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ASSISTANT SITE SUPERVISOR Details Apply
RESPONSIBILITIES
- Provide technical solution on cell site construction and prepare tender
- Manage work progress of contractors
- Perform preventive / corrective maintenance
REQUIREMENTS
- Certificate or above in relevant disciplines
- 1 year's telecom facilities construction experience preferable
- Proven experience in project management / mobile construction
- Holder of Hong Kong Driving Licence No. 1 & 2, Safety Card and Qualified Grade A Electrical Worker preferable
- Candidates with less experience will be considered for junior positions
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SITE ACQUISITION SPECIALIST Details Apply
RESPONSIBILITIES
- Responsible for agreement renewal and acquisition of PCS base stations
- Handle enquiries and complaints related to sites
- Co-ordinate with internal parties for base station development
REQUIREMENTS
- F.7 or above with 1 year’s real estate working experience is an advantage
- Good command of both spoken and written English and Chinese/Cantonese
- Good interpersonal and communication skills
- Basic computer skill on MS Word and Excel
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SERVICE ASSURANCE ASSISTANT Details Apply
RESPONSIBILITIES
- Manage mobile content in various platforms
- Test and prepare reports of new handsets for the Value-Added Services
- Perform routine health check and follow up trouble shooting cases of Value-Added Services
REQUIREMENTS
- Diploma holder or above with at least 1 year's experience in telecom field
- Hands-on experience of PC operation, with knowledge in multi-media software preferable
- Interesting in new technology products, enthusiastic and able to work independently
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DRAUGHTSMAN Details Apply
RESPONSIBILITIES
- Responsible for preparing site construction layout plan
- Conduct site survey when necessary
REQUIREMENTS
- Form 5 or above, preferably with certificate in technical drawing
- Experience of technical drawing is essential
- Hands-on experience of AutoCad is a must
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CLERK - IMPLEMENTATION Details Apply
RESPONSIBILITIES
- Prepare and follow-up documents such as purchase orders
- Prepare regular reports for management review
- Provide clerical and administrative support to Engineering Department
REQUIREMENTS
- Form 7 or above with at least 1 year’s clerical working experience
- Self-driven with good interpersonal and communication skills
- Good PC knowledge such as MS Word, MS Excel, MS Access a must
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Finance, Legal, HR & Administration Division
FINANCIAL ANALYST Details Apply
RESPONSIBILITIES
- Analyze and interpret financial and business statistics
- Design and develop financial models for financial analysis on business performance
- Conduct project evaluation and ad hoc business review on operation
- Prepare annual budget / rolling forecast and perform budgetary control
REQUIREMENTS
- Degree holder in Accountancy / Finance or related disciplines with appropriate accounting professional
- At least 3 years' relevant experience, preferably in telecom industry
- Familiar with MS Excel and Access
- Good analytical and communication skills with strong business acumen
- Able to work independently and meet tight deadlines
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INTERNAL AUDITOR Details Apply
RESPONSIBILITIES
- Perform financial and system audit activities to ensure compliance to all statutory requirements and company or group policies
- Responsible for planning and carrying out of internal audit assignments
- Report findings, make appropriate recommendations and monitor follow up actions
- Perform ad hoc projects as assigned
REQUIREMENTS
- Degree holder in Accountancy, Finance or related disciplines with accounting professional qualification an advantage
- At least 2 years' solid internal or external auditing experience, preferably gained in telecom industry
- Knowledge of SOX and computer systems preferred
- Good command of both spoken and written English and Chinese / Putonghua
- Good analytical, communication and interpersonal skills
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SYSTEM ACCOUNTANT Details Apply
RESPONSIBILITIES
- Participate in process re-engineering activities and system enhancement projects in accounting aspect
- Maintain an effective financial control, reporting & processing system / procedures to compliance to the statutory requirements of the Company
- Perform regular accounting system administration
- Assist in ad hoc projects as assigned
REQUIREMENTS
- Degree holder in Accountancy, Finance or related disciplines with accounting professional qualification
- At least 3 years' relevant experience, preferably in telecom industry
- Solid experience of ERP system implementation and familiar with Flex accounting system
- Knowledge of SOX preferable
- Good analytical and communication skills with strong business acumen
- Good command of both spoken and written English, Chinese / Putonghua
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SENIOR ADMINISTRATION OFFICER Details Apply
RESPONSIBILITIES
- Lead a small team to perform general procurement operation and manage the usage of company properties
- Arrange tender and prepare service agreements for major purchases
- Handle general insurance claims & renewal cases
- Prepare annual budget and budgetary control
REQUIREMENTS
- Degree holder in Business Administration or relevant disciplines
- At least 5 years' relevant experience of which 3 years' at supervisory level
- Experience and knowledge of general procurement & insurance procedures
- Resourceful and proactive
- Good negotiation, communication and supervisory skills
- Good command of both written & spoken English and Chinese
- Proficiency in MS Word, Excel and Access
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COMPANY SECRETARIAL OFFICER Details Apply
RESPONSIBILITIES
- Assist our Chief Financial Officer to handle company secretarial duties
- Prepare minutes, statutory reports and maintain proper records
- Assist in ad hoc projects
REQUIREMENTS
- Degree holder in relevant disciplines and student/member of ICSA/HKICS
- At least 2 years’ relevant experience in listed companies or professional firms
- Good command of both spoken and written English and Cantonese/Chinese and fluent in Putonghau
- Strong interpersonal and communication skills
- Able to work independently with minimal supervision
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LEGAL OFFICER Details Apply
RESPONSIBILITIES
- Supervise a small team of subordinates to attend Small Claim Tribunal
- Monitor and review the small claim process and recommend solutions for further improvement
- Assist in general company secretary business
REQUIREMENTS
- Degree holder in Business related disciplines
- At least 3 years' relevant experience in legal firm or telecom industry
- Familiar with small claim filing process with legal sense
- Good command of both spoken and written English and Cantonese/Chinese, Putonghau preferred
- Good presentation and communication skills
- Hands-on experience of MS Office and database software
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ACCOUNTS CLERK Details Apply
RESPONSIBILITIES
- Handle accounting entries and accounts receivable activities
- Perform bank reconciliation and assist in month-end closing
- Provide general administrative support
REQUIREMENTS
- Form 5 or above and LCC Level II or equivalent
- At least 2 years' relevant experience in revenue accounting
- Knowledge of Flex accounting system
- Hands-on experience of MS Word & Excel
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ACCOUNTS CLERK - CREDIT CONTROL Details Apply
RESPONSIBILITIES
- Perform daily operations and monitor debt collection progress
- Handle dunning and payment rejection process of customers
- Provide administrative support and assist in ad hoc projects
REQUIREMENTS
- Form 5 with at least 2 years' relevant experience, preferably in telecom industry
- Knowledge and experience of accounting is an advantage
- Hands-on experience of MS Word, Excel and Chinese word processing
- Good communication and negotiation skills
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TEMPORARY CLERK - FRAUD & CREDIT CONTROL Details Apply
RESPONSIBILITIES
- Responsible for handling complaint case investigation
- Provide clerical support for the team
- Handle general data input and enquiry
REQUIREMENTS
- F.5 or above with 2 years' working experience
- Good command of spoken English & Cantonese
- Hands-on experience of PC operations
- Good telephone manner with negotiation skills
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TEMPORARY CLERK - LEGAL Details Apply
RESPONSIBILITIES
- Attend small claims cases hearings and prepare related documents
- Provide clerical support
REQUIREMENTS
- Form 5 or above with at least 1 year's working experience in customer service or legal industry
- Familiar with MS Word, MS Excel and Chinese word processing
- Able to work under pressure and work overtime
- Organised and detail minded
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