Contact Us


Mailing Address
Address: Level 20, Tower 1, Kowloon Commerce Centre,
51 Kwai Cheong Road,
Kwai Chung,
New Territories, Hong Kong.
   
24-hour Customer Care Hotline
Tel: (852) 2945 8888
For "Customer Care Hotline Operation Guide",
please click here.
China Roaming Customer Service Hotline: 400 120 4000
(CMHK service plan customers can call this hotline for free in China)
Fax: (852) 2421 4149
 
CMHK Shop
For shops location, please click here.
   
Customer Centre
Address: Rm 917-919, 9/F, Park-in Commercial Centre, 56 Dundas Street, Mongkok
Tel: (852) 2374 3496
Business Hour: Mon - Sun & Public Holiday
10:00 am - 9:00 pm
Available Services: Please click here .
   
Corporate Sales Hotline
Tel: (852) 9204 7777
Fax: (852) 2423 0650
Email: corpsales@hk.chinamobile.com
   
Media Relations / Corporate Sponsorship Enquiry
Tel: (852) 2945 8076
Fax: (852) 2425 1560
Email： press@hk.chinamobile.com
   
Business Partnership
Fax: (852) 2425 6481
Email: partnership@hk.chinamobile.com
   
Customer Opinion Zone
Online Opinion: Please click here
Network Service Opinion: Please click here
Facebook Page: http://www.facebook.com/ChinaMobileHK
Email: custcare@hk.chinamobile.com